Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox Sync & save - Secondary email address

Dwarsligger
Dwarsligger
more options

the secondary emailaddress in the account details screen is none I attempt to enter my secondary emailaddress der********le@gmail.com I cannot enter that address becuase I get the errormessage thet that address is already known let me know how this can be addressed D. Giroulle

the secondary emailaddress in the account details screen is none I attempt to enter my secondary emailaddress der********le@gmail.com I cannot enter that address becuase I get the errormessage thet that address is already known let me know how this can be addressed D. Giroulle

All Replies (1)

CookieMonster
CookieMonster
more options

1. Where are you going from? > I'm going to assume you're going from your settings menu --> sync?

Are you able to take a screenshot of the menu you're at and are having trouble with?

On windows, an easy way is to use the snipping tool. (Windows key > type in snipping tool) or (Windows key + shift + S = snipping tool) You can also change your settings to make print screen open snipping tool, just search the keywords and it should show up.