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"Not Responding"

  • 7 replies
  • 1 has this problem
  • 3 views
  • Last reply by Wayne Mery

Meade's
Meade's
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I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not Thanks

I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not Thanks

Chosen solution

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems has a fairly comprehensive list of items to check.

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All Replies (7)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

Meade's
Meade's Question owner
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Norton 360, already tried disabling, no joy

christ1
christ1
  • Top 25 Contributor
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Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Meade's
Meade's Question owner
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NO Joy............. Thanks for suggestion

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems has a fairly comprehensive list of items to check.

Meade's
Meade's Question owner
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after clearing all data, deleted messages, trash, etc the problem is solved.......... Many Thanks for all who gave me suggestions!!!

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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How many messages were in trash? Which action do you think resolved it?