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TB Reinstalled -> Inbox, Sent Mail and all Subfolders Lost (AOL is mail provider)

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  • 2 have this problem
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  • Last reply by dmax2

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TB reinstalled to remove glitches occurring for months, if not years. Upon reinstall, discovered emails from inbox, sent mail, subfolders were lost. In simple terms, can all of the years and years of emails from the AOL account (inbox, sent mail, subfolders) be retrieved and visible on TB again? Can go back to my computer support network for assistance but would like to give it a try myself. Novice. Thank you in advance for kind words and step by step instructions for dummies. What information is needed from me?

TB reinstalled to remove glitches occurring for months, if not years. Upon reinstall, discovered emails from inbox, sent mail, subfolders were lost. In simple terms, can all of the years and years of emails from the AOL account (inbox, sent mail, subfolders) be retrieved and visible on TB again? Can go back to my computer support network for assistance but would like to give it a try myself. Novice. Thank you in advance for kind words and step by step instructions for dummies. What information is needed from me?

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Additional info: Verizon/AOL account.