Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Screenshot now only copying part of the page

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Philip

Philip
Philip
more options

About a month ago, I had no issues taking a screenshot of what's displayed or entire page. Now, whenever I take a screenshot, it copies only 3/5's of the page (from the left margin to roughly 3/5ths of the page both displayed or entire). My settings in about:config have not been changed (well, they are changed but at the same settings as when 'Take Screenshot' worked and now only copying 3/5ths of the page).

About a month ago, I had no issues taking a screenshot of what's displayed or entire page. Now, whenever I take a screenshot, it copies only 3/5's of the page (from the left margin to roughly 3/5ths of the page both displayed or entire). My settings in about:config have not been changed (well, they are changed but at the same settings as when 'Take Screenshot' worked and now only copying 3/5ths of the page).
Attached screenshots

Chosen solution

I looked some more and then at about:config dealing with 'screenshot'. Only one item was not default and I did not alter. The line: screenshots.browser.component.... was not enabled. I enabled it and am now back to grabbing the entire page. The pop-up message is not the same theme (?....it looks different than what I remember it looking like), but the end result is that right click> 'Take Screenshot': is a function that works and causing aggravation whenever I want to document something and am not able to do so without resorting to multiple O.S. screenshots.

Read this answer in context 👍 0

All Replies (1)

Philip
Philip Question owner
more options

Chosen Solution

I looked some more and then at about:config dealing with 'screenshot'. Only one item was not default and I did not alter. The line: screenshots.browser.component.... was not enabled. I enabled it and am now back to grabbing the entire page. The pop-up message is not the same theme (?....it looks different than what I remember it looking like), but the end result is that right click> 'Take Screenshot': is a function that works and causing aggravation whenever I want to document something and am not able to do so without resorting to multiple O.S. screenshots.