Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can not send or receive emails with this new update (Supernova).

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by dlarrabee

dlarrabee
dlarrabee
more options

It stopped working on Dec 16th - I've checked the settings... I can still get my email from the web site OK It's a local ISP called OLYPEN I've checked the incoming & out going settings & all looks good. I get no error messages for incoming, it does nothing. When I try to send something I get: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Cannot connect to SMTP server 173.244.96.21 (173.244.96.21:587), connect error 10060.

I've used Thunderbird for years with no problems. Any help would be great! Thanks, Dave

It stopped working on Dec 16th - I've checked the settings... I can still get my email from the web site OK It's a local ISP called OLYPEN I've checked the incoming & out going settings & all looks good. I get no error messages for incoming, it does nothing. When I try to send something I get: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Cannot connect to SMTP server 173.244.96.21 (173.244.96.21:587), connect error 10060. I've used Thunderbird for years with no problems. Any help would be great! Thanks, Dave

Chosen solution

Gremlins... Never could in to SAFE MODE. Checked settings again, shut down twice... Now I can receive & send in Thunderbird??? Hopefully this will last!

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options
dlarrabee
dlarrabee Question owner
more options

Chosen Solution

Gremlins... Never could in to SAFE MODE. Checked settings again, shut down twice... Now I can receive & send in Thunderbird??? Hopefully this will last!