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Profile settings and Add-ons disappeared

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  • Last reply by cor-el

Figira
Figira
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My add-on and default profile have disappeared after I entered safe mode. The browser window restarted with a new interface with different settings and all my add-ons were gone. There reason why I tried out safe-mode was to restore my open tabs which were lost after firefox updates but still showing in history without the possibility to restore them. Currently, I have three profiles in about:profiles but non of them contains my add-ons data. They all appeared as if I am opening the browser for the first time. Inside the profiles file explore, there are 5 newly created profiles see attached screenshots.

Things I did, Cleared cache, refreshed the profiles and restart the browser nothing works.

What is going on. :(. This sucks. I had special add-ons which contained my valuable settings and now they are all gone.

My add-on and default profile have disappeared after I entered safe mode. The browser window restarted with a new interface with different settings and all my add-ons were gone. There reason why I tried out safe-mode was to restore my open tabs which were lost after firefox updates but still showing in history without the possibility to restore them. Currently, I have three profiles in about:profiles but non of them contains my add-ons data. They all appeared as if I am opening the browser for the first time. Inside the profiles file explore, there are 5 newly created profiles see attached screenshots. Things I did, Cleared cache, refreshed the profiles and restart the browser nothing works. What is going on. :(. This sucks. I had special add-ons which contained my valuable settings and now they are all gone.
Attached screenshots

Modified by Figira

Chosen solution

Are there profiles present in the Firefox folder that do not appear in about:profiles ?

What files and folders are in those folders and what are their timestamps ? Is the extensions folder empty ? You can check the storage\default folder (indexedDB) to look for extension data.

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Are there profiles present in the Firefox folder that do not appear in about:profiles ?

What files and folders are in those folders and what are their timestamps ? Is the extensions folder empty ? You can check the storage\default folder (indexedDB) to look for extension data.

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.