Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Recovering/migrating email files

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

ertter
ertter
more options

The mother board on my old computer crashed and I needed to get a new computer. Old computer will not post or boot-up. Is there anyway to retrieve and transfer my Thunderbird email files to my new computer when the old computer will not post? Thanks!

The mother board on my old computer crashed and I needed to get a new computer. Old computer will not post or boot-up. Is there anyway to retrieve and transfer my Thunderbird email files to my new computer when the old computer will not post? Thanks!

All Replies (1)

david
david
  • Top 10 Contributor
more options

You will need an external harddrive enclosure and a connecting cable from it to PC. Then, remove the hard drive from old PC, insert into external enclosure and connect to a working PC. From there, you can copy files as needed. However, if old PC crashed while Thunderbird was running, the profile may be corrupt -- but message folders would likely be okay.