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When I click new mail the template opens but the page is ful of whatb I think is mete data

  • 5 replies
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  • Last reply by david

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When I click new mail the template opens but the page is full of what I think is mete data, this is sent along with my message below is a copy of just a small part of what appears.

%PDF-1.6 %âãÏÓ 38 0 obj <</Linearized 1/L 330814/O 40/E 169812/N 4/T 330423/H [ 493 227]>> endobj

54 0 obj <</DecodeParms<</Columns 5/Predictor 12>>/Filter/FlateDecode/ID[<0508815F378026BB902C9B8231BB68E3><4839BBC5A4F0574E9FD67F8C81481FCD>]/Index[38 30]/Info 37 0 R/Length 91/Prev 330424/Root 39 0 R/Size 68/Type/XRef/W[1 3 1]>>stream hÞbbd`?``b``:"?—ƒÉç ’E?,??± ?‘?û€$ã?n?;ÿ?ˆ´®?‘Êâ ñN{?[0 lB?˜Ô?’ÿ²Ë?˜€¶l?‰Å("ÿ30?ù ?`Ûû?, endstream endobj startxref 0 %%EOF </p>

When I click new mail the template opens but the page is full of what I think is mete data, this is sent along with my message below is a copy of just a small part of what appears. %PDF-1.6 %âãÏÓ 38 0 obj <</Linearized 1/L 330814/O 40/E 169812/N 4/T 330423/H [ 493 227]>> endobj 54 0 obj <</DecodeParms<</Columns 5/Predictor 12>>/Filter/FlateDecode/ID[<0508815F378026BB902C9B8231BB68E3><4839BBC5A4F0574E9FD67F8C81481FCD>]/Index[38 30]/Info 37 0 R/Length 91/Prev 330424/Root 39 0 R/Size 68/Type/XRef/W[1 3 1]>>stream hÞbbd```b``:"—ƒÉç ’E,± ‘û€$ã n;ÿˆ´®‘Êâ ñN{[0 lB˜Ô’ÿ²Ë˜€¶l‰Å("ÿ30ù `Ûû, endstream endobj startxref 0 %%EOF

All Replies (5)

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This is sometimes fixed by highlighting folder, right click to select properties and then click the repair button.

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Hi David , thank you for taking the time to reply. I am not able to highlight the +new message tab as right click will not work and using left clickjust opens a new mail full of the data.

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My error in misunderstanding. Something seems corrupted. I suggest doing a backup and reinstall over the top of the installation and see if that fixes it.

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Thank you Dave your suggestion of backing up and reinstalling over the top of the installation has solved the problem. Regards Iain

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You are most welcome. :)