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ERROR: Unable to log in at server. Probably wrong configuration, username or password

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  • Last reply by david

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I downloaded Thunderbird from Microsoft store. I enter my name, email and password. The first message was "Configuration found in Mozilla ISP database", but the last message was the Error: "Unable to log in at server. Probably wrong configuration, username or password".

Email is from gmail. App version is 115.9.0 (64-bit).

I downloaded Thunderbird from Microsoft store. I enter my name, email and password. The first message was "Configuration found in Mozilla ISP database", but the last message was the Error: "Unable to log in at server. Probably wrong configuration, username or password". Email is from gmail. App version is 115.9.0 (64-bit).

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The Thunderbird at Microsoft is quite different from the one from thunderbird website, so it would be difficult to advise. Possibly if you share the incoming and SMTP server setting screenshots, someone here may have suggestions Thank you.