We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

[MacOS] Firefox not opening even once, stuck on not responding even after reinstalling

more options

While following this step in order to reduce CPU and memory consumption of firefox [content-prefs.sqlite file], I accidently deleted the Profile folder itself.

After this firefox wasn't opening and was stuck on not responding in activity monitor.

I reinstalled firefox, multiple times even after a shutdown, removing any old files in the Library folder. Still it's stuck on the same issue, firefox doesn't opens up even once.

While following this step in order to reduce CPU and memory consumption of firefox [[https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources#w_delete-content-prefs-sqlite-file|Delete content-prefs.sqlite file]], I accidently deleted the Profile folder itself. After this firefox wasn't opening and was stuck on not responding in activity monitor. I reinstalled firefox, multiple times even after a shutdown, removing any old files in the Library folder. Still it's stuck on the same issue, firefox doesn't opens up even once.

All Replies (1)

more options

One of the solution that I got accidently is, to install firefox twice.

  1. When you try to install firefox when it's already present it will ask to Keep Both, Stop or Replace.
  2. Here choose Keep Both, now in launchpad you won't see the second install.
  3. Go into Applications folder there you will see Firefox 2, click on this and use firefox normaly.

You can delete the application named Firefox, but don't rename the Firefox 2 as Firefox or as it will also stop working. Very weired probably due to some, refractoring issue in the name.

NOTE: This is a hacky solution and not a FIX.

Modified by Vidit Agarwal