Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

iOS shows not secure connection icon when using https

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by jstafman

more options

Sometimes the lock icon in the url bar shows that a connection is insecure (slash through lock) when the connection is secure and using https. I haven’t been able to detect a pattern, but it’s happened enough times that it has become noticeable. I’m curious if there’s a reason behind this, or perhaps I’m misunderstanding how to interpret the lock icon? I’ve attached a screen shot of an example from the VSCode extension marketplace web site where there seems to be a disconnect.

Sometimes the lock icon in the url bar shows that a connection is insecure (slash through lock) when the connection is secure and using https. I haven’t been able to detect a pattern, but it’s happened enough times that it has become noticeable. I’m curious if there’s a reason behind this, or perhaps I’m misunderstanding how to interpret the lock icon? I’ve attached a screen shot of an example from the VSCode extension marketplace web site where there seems to be a disconnect.
Attached screenshots

All Replies (2)

more options

https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox#w_mixed-content-is-not-blocked-not-secure

This kb article is for desktop Firefox though it may be the same with iOS version on iPhone/iPad.

Modified by James

Helpful?

more options

Thanks, James. I’m not sure if it’s the same issue, but perhaps it’s related?

First, I don’t see where there’s an option to allow insecure content (or stop blocking it) in the iOS app. If it exists, could you point me to it so I can be sure it’s set correctly?

Second, I’ve noticed that sometimes when this happens, if I switch to another app and then switch back to Firefox, the problem goes away. This seems like odd behavior that may be more indicative of a UI issue instead of a functional one. I’ll try to capture this in a screen recording next time it happens.

Third, I’ve attached an example of it happening on this Mozilla support site. Are there insecure elements on these pages?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.