Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

selecting multiple messages on message list pane

more options

until recently to select multiple messages on the message list pane, I held the CTRL depressed and clicked on the messages I wanted to select. Then could do an operation e.g. DELETE or MOVE on all the selected messages at once. That doesn't work anymore. Only one message can be selected at a time, and gets deselected when another message is selected. The CTRL key has no effect.

until recently to select multiple messages on the message list pane, I held the CTRL depressed and clicked on the messages I wanted to select. Then could do an operation e.g. DELETE or MOVE on all the selected messages at once. That doesn't work anymore. Only one message can be selected at a time, and gets deselected when another message is selected. The CTRL key has no effect.

Chosen solution

I cannot duplicate that. When I click cntl and highlight multiple messages, they all respond together as anticipated.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

I cannot duplicate that. When I click cntl and highlight multiple messages, they all respond together as anticipated.

Helpful?

more options

Thank you David. Figured the problem was local to my computer. Sure enough, I discovered that the left side CTRL key doesn't work. No problem using the right side CTRL key.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.