Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bulk emails

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by christ1

Ruth Lewis
Ruth Lewis
more options

Why do you send my emails from The Washington Post to Bulk Mail but not the emails from The New York Times? Neither one should go to bulk mail.

Why do you send my emails from The Washington Post to Bulk Mail but not the emails from The New York Times? Neither one should go to bulk mail.

All Replies (2)

david
david
  • Top 10 Contributor
more options

My suggestion is to create a filter to intercept and mark it not spam. That's quicker than finding the source. I will share that I also subscribe to the Washington Post and my email provider marks it spam, not Thunderbird. If interested, you might check to see if that what is causing yours to be marked spam.

christ1
christ1
  • Top 25 Contributor
more options

You need to train the filter in both ways, what's junk, and what is not junk mail. https://support.mozilla.org/kb/thunderbird-and-junk-spam-messages