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How to configure all emails for a particular domain (*@domain.com) as NOT JUNK

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  • Last reply by david

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Problem: How can I configure Junk Settings such that all emails from a particular domain are not treated as Junk?

In Junk Settings, I have:

  • Enabled "adaptive junk mail controls" w/ "Do not automatically mark mail as junk if the sender is in: Collected & Personal Address Book".
  • In "Collected Addresses" address book, I created "*@some-safe-domain.com" entry.

However, emails from that domain are still going to Junk folder.

How do I configure Thunderbird such that all emails from a particular domain are configured as NOT Junk?

'''Problem''': How can I configure Junk Settings such that '''all''' emails from a particular domain are '''not''' treated as Junk? In Junk Settings, I have: * Enabled "adaptive junk mail controls" w/ "Do not automatically mark mail as junk if the sender is in: Collected & Personal Address Book". * In "Collected Addresses" address book, I created "*@some-safe-domain.com" entry. However, emails from that domain are still going to Junk folder. '''''How do I configure Thunderbird such that all emails from a particular domain are configured as NOT Junk?'''''

Chosen solution

then, add that action to the filter.

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All Replies (5)

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Create a filter for that domain appearing in FROM field and mark as not junk.

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Thanks. Tried that but emails still end up in the Junk folder.

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Try changing the filter to 'after' junk classification

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That didn't make any difference.

I think that the Message Filter is simply/only marking the email as Junk but then not moving it to inbox.

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Chosen Solution

then, add that action to the filter.

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