We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No Message Filters On Configurations

ventolinmono
ventolinmono
more options

Hi

I recently updated to 128.2.1 esr and my message filters are not working. When I open "Tools" > "Message Filters" the filter list is empty but when I open the msgFilterRules.dat file on my profile the message filters are there. (I made lot's of them.)

Hi I recently updated to 128.2.1 esr and my message filters are not working. When I open "Tools" > "Message Filters" the filter list is empty but when I open the msgFilterRules.dat file on my profile the message filters are there. (I made lot's of them.)

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

When you open the Message Filters dialog, filters are shown only for the account selected at the top of the window, i.e. filters are defined per account.

If you only have one account and the window is empty, see if it's still the case in troubleshoot mode (under Help).

Helpful?

ventolinmono
ventolinmono Question owner
more options

Thanks for your answer. I have two different accounts, each with its own filters.

Helpful?

sfhowes
sfhowes
  • Top 10 Contributor
more options

What is the result of troubleshoot mode? It can test for display issues.

Helpful?

ventolinmono
ventolinmono Question owner
more options

Same. One account has it's filters, the other account doesn't.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.