Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Encrypted email problem

Alejandro Aybar
Alejandro Aybar
more options

Hello, My name is Alejandro, sorry for my English, I'm from Spain and I'm using Google Translator. I have been using Thunderbird for a long time and today when I started the program, many illegible emails appeared, they cannot be read, I want to know how to solve this problem. It is important to me since the email is the work account. La versión actual que tengo es la 128.3.3esr (64-bits)

Thank you very much for your attention.

Hello, My name is Alejandro, sorry for my English, I'm from Spain and I'm using Google Translator. I have been using Thunderbird for a long time and today when I started the program, many illegible emails appeared, they cannot be read, I want to know how to solve this problem. It is important to me since the email is the work account. La versión actual que tengo es la 128.3.3esr (64-bits) Thank you very much for your attention.
Attached screenshots

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola, Eso parece un mensaje encriptado, esto sucede con todos los correos, solo los correos nuevos o algunos correos nuevos, estabas usando algún certificado para cifrar mensajes, que sucede en modo seguro? https://support.mozilla.org/es/kb/modo-seguro-tb#w_como-iniciar-thunderbird-en-modo- Saludos

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.