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No menu or windows appear after clicking on Firefox for Mac

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I've tried uninstalling and re-installing the latest version for Mac. Firefox appears as open in the Dock but when double clicking to open, there is no menu bar or windows. When I right click on Firefox app, I click on "New Window" but still nothing appears.

I've tried uninstalling and re-installing the latest version for Mac. Firefox appears as open in the Dock but when double clicking to open, there is no menu bar or windows. When I right click on Firefox app, I click on "New Window" but still nothing appears.

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Hi orlando_au, This is a known issue that can be fixed by resetting Firefox's window state. Here's how to solve it:

First, completely quit Firefox:

Click on Firefox in the Dock Press ⌘ + Q or select "Quit Firefox" from the menu bar


Then try this fix:

Open Finder Press ⌘ + Shift + G Enter: ~/Library/Mozilla/Firefox/Profiles/ Find your profile folder (it ends in .default) Delete the file called windows.json Restart Firefox


If that doesn't work, you can also try:

Holding down the Option key while launching Firefox to reset window positions Checking if Firefox is running in full screen mode by pressing ⌘ + Ctrl + F

Let me know if you still have issues after trying these steps!

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