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Just downloaded thunderbird to my laptop but it won't open, thunderbird has a problem and crashed

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  • Last reply by Matt

David Johnson
David Johnson
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I have installed thunderbird but it won't open. Get the crash reporter with the message: Thunderbird had a problem and crashed. I have tried uninstalling and reinstalling but with the same result.

I have installed thunderbird but it won't open. Get the crash reporter with the message: Thunderbird had a problem and crashed. I have tried uninstalling and reinstalling but with the same result.
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Matt
Matt
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What is the crash id? See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

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