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YouTube not playing videos (windows 10 browser)

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YouTube is not playing videos on my Firefox browser. When I click on the link to a video, it leads me to the page, but the video player stays blank and nothing plays (see attached screenshot). Troubleshooting methods I've tried to no avail:

   refreshing the page
   restarting the computer
   opening a new window and trying again
   updating my graphics card drivers
   disabling all extensions/add-ons

The site works on my mobile app, and other browsers (chrome and internet explorer), but I don't want to use either of those options for obvious reasons. Is anyone else having this problem? It's been happening for a few days. Any help would be much appreciated!

YouTube is not playing videos on my Firefox browser. When I click on the link to a video, it leads me to the page, but the video player stays blank and nothing plays (see attached screenshot). Troubleshooting methods I've tried to no avail: refreshing the page restarting the computer opening a new window and trying again updating my graphics card drivers disabling all extensions/add-ons The site works on my mobile app, and other browsers (chrome and internet explorer), but I don't want to use either of those options for obvious reasons. Is anyone else having this problem? It's been happening for a few days. Any help would be much appreciated!
Attached screenshots

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https://www.youtube.com/watch?v=_XSp2IR3ULU It works for me. see screenshot What security software are you running? Laptop, desktop, or DIY? If not DIY, what make and model computer?

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