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hyperlinks in emails not 'clickable' or opening in browser

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  • Last reply by robot14755

robot14755
robot14755
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I have followed the directions in document: https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working#w_problems-with-received-or-saved-mails

As of this morning, links in emails across accounts in Thunderbird do not open in a browser on my system. I can right click/copy and paste into a browser, but the linking between apps seems to be broken.

I have followed the document above, tried different default browsers, and restarted Thunderbird numerous times. I have also started Thunderbird in troubleshooting mode (hold shift at start) with no change in behavior.

No system config changes last night leading up to this new behavior.

Please advise.

Windows 11 23H2 Version 10.0.22631 Build 22631 Thunderbird 128.7.1esr (64-bit)

I have followed the directions in document: https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working#w_problems-with-received-or-saved-mails As of this morning, links in emails across accounts in Thunderbird do not open in a browser on my system. I can right click/copy and paste into a browser, but the linking between apps seems to be broken. I have followed the document above, tried different default browsers, and restarted Thunderbird numerous times. I have also started Thunderbird in troubleshooting mode (hold shift at start) with no change in behavior. No system config changes last night leading up to this new behavior. Please advise. Windows 11 23H2 Version 10.0.22631 Build 22631 Thunderbird 128.7.1esr (64-bit)

Chosen solution

Resolved: disregard. Another Windows power cycle seems to have resolved the issue. Not clear what was different about this one against the others, but glad to be back to functionality.

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robot14755
robot14755 Question owner
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Chosen Solution

Resolved: disregard. Another Windows power cycle seems to have resolved the issue. Not clear what was different about this one against the others, but glad to be back to functionality.

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