When I start the program there are two error messages given and no emails are downloaded.
When I try to get messages it says firstly the following "Login to server xxxxxxxxx.com with username xxxxxxxxx.com failed." Then I get the following "Login to server xxxxxxxxx.com with username xxxxxxxxx.com failed." Then asks for a new password.
I have changed the passwords at least 2 times. i have 4 accounts not working. All of them have the same problem as far as I can see.
Email me on colinrabrichards@gmail.com as that actually works.
All Replies (1)
Which is your email provider? If they publish the settings needed to configure the mail client (most of them do) and you post a screenshot of the server settings you're currently using, we may check whether you've configured the account correctly in Thunderbird.
Read the following article in the meantime to see possible causes of the problem:
https://support.mozilla.org/kb/cannot-receive-messages
In particular, if you're using a VPN, disable it and see whether that makes the problem go away. If it does, check whether your VPN has an option called split tunneling which would allow you to let Thunderbird bypass the VPN.
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