Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have logged into a banking platform that allows me to look at statements then download them into excel & pdf, when I have tried to do this in firefox the icons of excel and pdf have disappeared. It allows me to export in internet explorer?

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by bcman

more options

I have logged into a banking platform that allows me to look at statements then download them into excel & pdf, when I have tried to do this in firefox the icons of excel and pdf have disappeared. It allows me to export in internet explorer?

This happened

Every time Firefox opened

== When I started using firefox over internet explorer

I have logged into a banking platform that allows me to look at statements then download them into excel & pdf, when I have tried to do this in firefox the icons of excel and pdf have disappeared. It allows me to export in internet explorer? == This happened == Every time Firefox opened == When I started using firefox over internet explorer

All Replies (1)

more options

Do you have an PDF Viewer plug-in instaled? If no install one.