How do I stop this >A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionMana
What is causing this warning when I open firefox and how do I correct it? > A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 <
This happened
A few times a week
Chosen solution
From what I can tell, you have the ask toolbar installed, and that is known to cause problems. Go to Tools > Add-ons > Extensions, select the Ask Toolbar, click Disable then restart Firefox.
If that doesn't work, post your troubleshooting info. See Use the Troubleshooting Information page to help fix Firefox issues
Read this answer in context 👍 5All Replies (18)
Chosen Solution
From what I can tell, you have the ask toolbar installed, and that is known to cause problems. Go to Tools > Add-ons > Extensions, select the Ask Toolbar, click Disable then restart Firefox.
If that doesn't work, post your troubleshooting info. See Use the Troubleshooting Information page to help fix Firefox issues
Hi Chris I am having this issue today for the first time and you may be right ... I have Ask tool bar. I would like to uninstall it but even I cannot open firefox no matter what. Help!!!
Hi Chris I figured out how. Just started firefox as a safemode and disabled Ask tool bar. I will never use Ask tool bar again!!! Thanks bunch.
I am having the same problem, but I am unable to get to the addon manager. I tried different ways to get to it, but all of them cause firefox to crash. Even in safe mode. Any suggestions? Thanks!
You can delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required. See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.
See also Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
I've seen all the posts directing me to open Firefox in safe mode, however, when I try it does not open. I have opened my Firefox Program File and deleted the asksearch extension and that has done nothing. I can see in my Task Manager that firefox is trying to open in safe mode but then it does not. I have deleted extensions in my profile (pref.js and pref-1.js) and none of this works. So frustrating but I may have to uninstall Firefox altogether.
When I try this I get:
Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623
And the window won't CLOSE, regardless of what I choose (i.e. continue, stop script, don't remind me again) . I can't get far enough to disable anything.
first, do apologize for my english ! thank's - The problem is that it's impossible to open Firefox - So, through IE (sorry...) I got the version 3.6.8 and then, it works. Very simply indeed. :)
Following, it did not worked ! I had to get it another time version 3.6.8 then go to "modules complementaires" > Personas > uninstall > reiniciar - Then it works now. (Sorry for words my computer is in Spanish and French)- it seems "Personas" in incomptatible with "Google toolbar"
Modified by urumberri
This issue is caused by an incompatibility of Personas Plus 1.6 with the Google Toolbar.
See Bug 590608 - Personas Plus 1.6 incompatibility with Google Toolbar
Thanks for that! I had the same problem. I booted FF in safemode, disabled the extensions, rebooted and then uninstalled the Google Toolbar. I can now access my add-ons, but I'd prefer to have the toolbar, too <sigh>
If you have the Personas Plus extension, version 1.6, then disable that extension, because that is the main cause.
I have this problem but do not have the ask toolbar. I get the unresponsive script notice several times a week but this only happened after I upgraded Firefox Here is my info:
Application Basics
Name Firefox
Version 3.6.12
Profile Directory Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Google Gears
0.5.36.0
true
{000a9d1c-beef-4f90-9363-039d445309b8}
Virtual Account Numbers
3.7.11.0
true
citius@orbiscom
AVG Safe Search
10.0.0.1167
true
{3f963a5b-e555-4543-90e2-c3908898db71}
AVG Security Toolbar
6.010.006.004
true
avg@igeared
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
browser.startup.homepage_override.mstone
rv:1.9.2.12
dom.event.contextmenu.enabled
false
extensions.lastAppVersion
3.6.12
font.name.serif.x-western
Verdana
font.size.variable.x-western
14
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
keyword.URL
http://search.avg.com/route/?d=4cc253f9&v=6.010.006.004&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
network.cookie.prefsMigrated
true
places.last_vacuum
1290464872
print.print_printer
HP LaserJet 1018
print.printer_HP_LaserJet_1018.print_bgcolor
false
print.printer_HP_LaserJet_1018.print_bgimages
false
print.printer_HP_LaserJet_1018.print_command
print.printer_HP_LaserJet_1018.print_downloadfonts
false
print.printer_HP_LaserJet_1018.print_edge_bottom
0
print.printer_HP_LaserJet_1018.print_edge_left
0
print.printer_HP_LaserJet_1018.print_edge_right
0
print.printer_HP_LaserJet_1018.print_edge_top
0
print.printer_HP_LaserJet_1018.print_evenpages
true
print.printer_HP_LaserJet_1018.print_footercenter
print.printer_HP_LaserJet_1018.print_footerleft
&PT
print.printer_HP_LaserJet_1018.print_footerright
&D
print.printer_HP_LaserJet_1018.print_headercenter
print.printer_HP_LaserJet_1018.print_headerleft
&T
print.printer_HP_LaserJet_1018.print_headerright
&U
print.printer_HP_LaserJet_1018.print_in_color
true
print.printer_HP_LaserJet_1018.print_margin_bottom
0.5
print.printer_HP_LaserJet_1018.print_margin_left
0.5
print.printer_HP_LaserJet_1018.print_margin_right
0.5
print.printer_HP_LaserJet_1018.print_margin_top
0.5
print.printer_HP_LaserJet_1018.print_oddpages
true
print.printer_HP_LaserJet_1018.print_orientation
0
print.printer_HP_LaserJet_1018.print_pagedelay
500
print.printer_HP_LaserJet_1018.print_paper_data
1
print.printer_HP_LaserJet_1018.print_paper_height
11.00
print.printer_HP_LaserJet_1018.print_paper_size_type
0
print.printer_HP_LaserJet_1018.print_paper_size_unit
0
print.printer_HP_LaserJet_1018.print_paper_width
8.50
print.printer_HP_LaserJet_1018.print_reversed
false
print.printer_HP_LaserJet_1018.print_scaling
1.00
print.printer_HP_LaserJet_1018.print_shrink_to_fit
true
print.printer_HP_LaserJet_1018.print_to_file
false
print.printer_HP_LaserJet_1018.print_unwriteable_margin_bottom
0
print.printer_HP_LaserJet_1018.print_unwriteable_margin_left
0
print.printer_HP_LaserJet_1018.print_unwriteable_margin_right
0
print.printer_HP_LaserJet_1018.print_unwriteable_margin_top
0
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
security.warn_entering_weak
false
security.warn_viewing_mixed
false
I do not have the Ask toolbar and I get the Unresponsive Script message everyday.
I am getting when i use hotmail chat on my browser
I dun have aol toolbar installed.. what should i do ??
Clear the cache and the cookies from sites that cause problems.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
I have this problem on my netbook but not my desktop--it happens multiple times per hour and I don't have the Ask toolbar installed.