Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

nonresponsive script- chrome://xulcache/content/overlay.xul:48-pops up constantly. How do I fix this?

  • 4 replies
  • 58 have this problem
  • 1 view
  • Last reply by Chris Ilias

more options

Windows xp sp3 - Just installed Firefox after getting a Trojan. Previously used IE7 and Chrome.Firefox has been very slow to respond loading pgs and switching tabs etc. The above message started popping up continually and have to press "stop script" several times to get box to close.

This happened

Every time Firefox opened

Windows xp sp3 - Just installed Firefox after getting a Trojan. Previously used IE7 and Chrome.Firefox has been very slow to respond loading pgs and switching tabs etc. The above message started popping up continually and have to press "stop script" several times to get box to close. == This happened == Every time Firefox opened

Chosen solution

As far as I can tell, "xul cache1.0" may be a result of malware. http://www.bleepingcomputer.com/forums/lofiversion/index.php/t192538.html

See Uninstalling Add-ons If you can't remove it, then use Recover important data from an old profile

Read this answer in context 👍 0

All Replies (4)

more options

Chosen Solution

As far as I can tell, "xul cache1.0" may be a result of malware. http://www.bleepingcomputer.com/forums/lofiversion/index.php/t192538.html

See Uninstalling Add-ons If you can't remove it, then use Recover important data from an old profile

more options

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database.

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware http://www.superantispyware.com/ - SuperAntispyware http://www.safer-networking.org/en/index.html - Spybot Search & Destroy http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page .......... See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

more options

Chris- Thank-you for responding with the helpful info and links. I disabled xul cache and the problem seems to have gone away. I suppose I should go ahead and uninstall it now?

more options

cor-el- thank-you for the malware links. Disabling xul cache add-on seems to have fixed the problem. I will run the scans to make sure the malware isn't doing more dirty work!