Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nothing occures when I try to bookmark a page. The old bookmarked ones work.

  • 4 replies
  • 0 have this problem
  • 23 views
  • Last reply by cor-el

more options

I can't bookmark any new page. The old ones work.

I can't bookmark any new page. The old ones work.

All Replies (4)

more options
more options

Well, thank you very much, but unfortunately, these informations seem to be for PC users while I'm using a Mac… The few indications concerning mac users doesn't work (the file does'nt exist!)

more options

Make sure that you look in the correct location for the Firefox Profile Folder

Help > Troubleshooting Information > Open Containing folder - See also Use the Troubleshooting Information page to help fix Firefox issues

Mac: /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/

more options

The problem is that this file doesn't exist (on my computer)! I've tried to download and instal a new version of firefox with the same result. :-(