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Where is the padlock showing me I'm ordering from a secure site?

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  • 75 have this problem
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  • Last reply by TXGuy

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Where's the padlock showing me I'm ordering from a secure site?

Where's the padlock showing me I'm ordering from a secure site?

Chosen solution

When you are on a secured site (https://) the padlock will appear in your Status Bar at the bottom of your Firefox window. For Status Bar, click View, look at Status bar (checked = Status bar is displayed, un-checked Status Bar is not displayed); click Status Bar removes or places the check mark.

Also see: https://support.mozilla.com/en-US/kb/Site+Identity+Button


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.~~red:02~~; current ver. 1.6.0.20 (important security update 04-15-2010) (~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed. NOTE: Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. At this time, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; at this time, it must be manually downloaded and installed. According to the Java release notes: "Bug Fixes Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes." Source: http://java.sun.com/javase/6/webnotes/6u21.html

You ~~red:MAY~~ need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox): your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (in Windows, Start > Program Files, find and click Adobe Reader to open), click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, but do look at the two bulleted items at the bottom "NOTE for IE:" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/ If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -In Windows: check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader

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Chosen Solution

When you are on a secured site (https://) the padlock will appear in your Status Bar at the bottom of your Firefox window. For Status Bar, click View, look at Status bar (checked = Status bar is displayed, un-checked Status Bar is not displayed); click Status Bar removes or places the check mark.

Also see: https://support.mozilla.com/en-US/kb/Site+Identity+Button


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.~~red:02~~; current ver. 1.6.0.20 (important security update 04-15-2010) (~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed. NOTE: Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. At this time, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; at this time, it must be manually downloaded and installed. According to the Java release notes: "Bug Fixes Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes." Source: http://java.sun.com/javase/6/webnotes/6u21.html

You ~~red:MAY~~ need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox): your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (in Windows, Start > Program Files, find and click Adobe Reader to open), click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, but do look at the two bulleted items at the bottom "NOTE for IE:" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/ If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -In Windows: check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader