Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

given message to upgrade to 3.6 but when I did could not complete last step of pulling icon out of apps folder and onto desktop. Icon in apps folder has circle & slash. This is an upgrade, I already have 3.5

  • 3 replies
  • 11 have this problem
  • 3 views
  • Last reply by Hallette

more options

Mac mini running Snow Leopard 10.6.4

Mac mini running Snow Leopard 10.6.4

Chosen solution

You have to click it once and Apple will give you a warning about it being something you downloaded off the internet. Once you click Allow (or something like that) then it'll stop having the slash in it.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

You have to click it once and Apple will give you a warning about it being something you downloaded off the internet. Once you click Allow (or something like that) then it'll stop having the slash in it.

more options
more options

Thanks, I tried it and the message came up but I have to close this down for it to proceed.