Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I turn off the automatic download of documents opened from html?

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by AliceWyman

more options

We file legal documents with the federal court by electronic filing. We then get an email and open the document. Suddenly, a few days ago instead of opening the document it downloads it. I had not changed and thing on Firefox. How do I get it to open the document in Adobe again?

We file legal documents with the federal court by electronic filing. We then get an email and open the document. Suddenly, a few days ago instead of opening the document it downloads it. I had not changed and thing on Firefox. How do I get it to open the document in Adobe again?

All Replies (1)

more options

If Adobe documents are automatically saved instead of opened, check the Applications panel in Firefox ("Tools -> Options -> Applications") and change the action for PDF documents to either "Use Adobe Reader" if you want to use the application or "Use Adobe Acrobat (in Firefox" if you want the PDF file to open inside a Firefox browser window via the Adobe Acrobat plugin. If you want to be asked what to do with PDF files each time, select "Always Ask" for the action. See* Manage file types and download actions in Firefox and View PDF files using Firefox’s built-in viewer.

See also http://kb.mozillazine.org/File_types_and_download_actions