Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't launch 90% of the time even though Internet Explorer does all the time

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by Shawn

gogrnny
gogrnny
more options

Why doesn' Firefox launch? It's my default browser. Internet Explorer always launches when asked.

Why doesn' Firefox launch? It's my default browser. Internet Explorer always launches when asked.

All Replies (1)

Shawn
Shawn
  • Moderator
more options

One of your add-ons might be the culprit. Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

~~~~~~~~~~~

If that does not solve the problem, a new profile Then, Recover your data from the old profile. See http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Also see Firefox will not Start