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after installin FF 3.6.9 when I try to log into my banking site the ID is rejected as invalid. It works on IE.

  • 3 replies
  • 3 have this problem
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  • Last reply by cor-el

godwood427
godwood427
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This is the error message I get. Some or all of the information you entered is incorrect, or your account has been locked. Please try again, or call us if you need assistance. Login ID:

As mentioned above, this occurred after upgrading FF to 3.6.9 and I currently can log in to the site successfully using IE.

This is the error message I get. Some or all of the information you entered is incorrect, or your account has been locked. Please try again, or call us if you need assistance. Login ID: As mentioned above, this occurred after upgrading FF to 3.6.9 and I currently can log in to the site successfully using IE.

All Replies (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"


See Fix login issues on websites that require a username and password

godwood427
godwood427 Question owner
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Thank you. That did the trick!

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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You're welcome