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Problem installing latest update for firefox.

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

cwsawyer
cwsawyer
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I am running Win XP Pro. After attempting to install 3.6.9, I delayed the reboot. When I finally did the reboot all appeared to be OK. However, when I attempt to open Firefox I get a message that I must reboot to complete the installation. Clearly there is a flag (maybe in the registry) which did not get cleared properly. Help, I have reinstalled several older versions and they have worked fine. When I try to reinstall 3.6.9 the installation stops and reports that I must reboot first. I have tryed to remove 3.6.9 but that also stops with the reboot meassage. edit

I am running Win XP Pro. After attempting to install 3.6.9, I delayed the reboot. When I finally did the reboot all appeared to be OK. However, when I attempt to open Firefox I get a message that I must reboot to complete the installation. Clearly there is a flag (maybe in the registry) which did not get cleared properly. Help, I have reinstalled several older versions and they have worked fine. When I try to reinstall 3.6.9 the installation stops and reports that I must reboot first. I have tryed to remove 3.6.9 but that also stops with the reboot meassage. edit

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers

Update the Java plugin to the latest version.