Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problem installing latest update for firefox.

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

cwsawyer
cwsawyer
more options

I am running Win XP Pro. After attempting to install 3.6.9, I delayed the reboot. When I finally did the reboot all appeared to be OK. However, when I attempt to open Firefox I get a message that I must reboot to complete the installation. Clearly there is a flag (maybe in the registry) which did not get cleared properly. Help, I have reinstalled several older versions and they have worked fine. When I try to reinstall 3.6.9 the installation stops and reports that I must reboot first. I have tryed to remove 3.6.9 but that also stops with the reboot meassage. edit

I am running Win XP Pro. After attempting to install 3.6.9, I delayed the reboot. When I finally did the reboot all appeared to be OK. However, when I attempt to open Firefox I get a message that I must reboot to complete the installation. Clearly there is a flag (maybe in the registry) which did not get cleared properly. Help, I have reinstalled several older versions and they have worked fine. When I try to reinstall 3.6.9 the installation stops and reports that I must reboot first. I have tryed to remove 3.6.9 but that also stops with the reboot meassage. edit

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers

Update the Java plugin to the latest version.