Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the adobe flash player shows in the plugins manager that it is installed but when i look in the program files for firefox ther is no adobe flash files

  • 5 replies
  • 8 have this problem
  • 1 view
  • Last reply by cor-el

more options

even tho the flash player says its installed it still wont work i have tried uninstalling the programs and removing all registry values for them (not all at once) i have tried every troubleshooting tip for both programs to resolve this issue

the flash player works fine on other browsers but not firefox
even tho the flash player says its installed it still wont work i have tried uninstalling the programs and removing all registry values for them (not all at once) i have tried every troubleshooting tip for both programs to resolve this issue the flash player works fine on other browsers but not firefox

All Replies (5)

more options

Firefox 3.6 and later versions don't need the plugins to be in the \plugins\ folder in Firefox program files.

Modified by the-edmeister

more options

ok thats good to know but the adobe flash player still isnt working

more options

You can find the Flash plugin files here: C:\Windows\System32\Macromed\Flash\

See http://kb2.adobe.com/cps/191/tn_19166.html Troubleshoot Flash Player installation | Windows

more options

i looked in the C:/windows/system32/ but there wasn't a "macromed" file so im assuming that the problem resides in the adobe download/installer if i find i fix ill post it here

more options

See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

You can see the installed plugins on the about:plugins page.
If you set the pref plugin.expose_full_path to true on the about:config page then you see the full path of plugins on the about:plugins page.
It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.

You can open about:plugins and about:config via the location bar, like you open a website (about: is a special protocol to access some build-in pages).
If you get a warning when opening the about:config page then you can confirm that you want to continue.

You can also try to delete the file pluginreg.dat and let Firefox rebuild a new version.
See http://kb.mozillazine.org/Issues_related_to_plugins