We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can no longer print from Firefox

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by jl

jl
jl
more options

I was in Yahoo mail. I was getting ready to print. The print dialog was open already. Then I got some kind of notice from Firefox that it needed to restart to install an update. No problem I thought, the updates have always had no problem. Since I already had the print dialog open, I clicked print. No print. Checked the printer queue - nothing in it. I thought well, Firefox might be holding the print since it was asking me if I wanted to restart. I closed the print dialog and hit update. Of course, FF got stuck during an update (first time). Update Failed. Tried again, and it worked, but now I can't print. I can hit control-p and File - Print and use print preview. Hey, wait a minute - I just noticed that if I just hit print, it will print. However, I never do this. It appears that Firefox is refusing to open the print properties for any print device (not just the default). Either that or it somehow heard the 'hit print' HP marketing slogan and took it to heart (i.e. I can literally only hit print, ha ha). I have a feeling it has to do with the print dialog being open during a restart to update prompt.

I was in Yahoo mail. I was getting ready to print. The print dialog was open already. Then I got some kind of notice from Firefox that it needed to restart to install an update. No problem I thought, the updates have always had no problem. Since I already had the print dialog open, I clicked print. No print. Checked the printer queue - nothing in it. I thought well, Firefox might be holding the print since it was asking me if I wanted to restart. I closed the print dialog and hit update. Of course, FF got stuck during an update (first time). Update Failed. Tried again, and it worked, but now I can't print. I can hit control-p and File - Print and use print preview. Hey, wait a minute - I just noticed that if I just hit print, it will print. However, I never do this. It appears that Firefox is refusing to open the print properties for any print device (not just the default). Either that or it somehow heard the 'hit print' HP marketing slogan and took it to heart (i.e. I can literally only hit print, ha ha). I have a feeling it has to do with the print dialog being open during a restart to update prompt.

All Replies (1)

jl
jl Question owner
more options

Well, I'll see how it goes, but it appears that the Flash plugin update was not working. I used the uninstall program and procedure from Adobe, installed the new plugin from Adobe's site, and all is well for now.

The print dialogs now allow me to open the properties for a printer. I wonder what the Flash plugin could possibly have to do with the print dialogs, though? Maybe the successful Flash plugin install gave something a boot in the rear, so to speak. Or maybe its the "Adobe + Printer + Vista64 = problems" bug.

I am not going to say its fixed yet, as I will have to try to use the print properties after shutting down the computer and starting it again another time.

Modified by jl