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New version crashes without opening (3.6) old version still runs (3.0)

  • 3 replies
  • 12 have this problem
  • 2 views
  • Last reply by rudeguyy

rudeguyy
rudeguyy
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I had been running version 3.o and had no problems..but anytime I upgrade to versions 3.5 or 3.6 it crashes before opening..the same happens in safe mode. It only opened one time and it was very briefly..soon as i installed the new adobe flash that was when it crashed and I can't get it back..I went back to version 3.0 and everything is working again..please help

I had been running version 3.o and had no problems..but anytime I upgrade to versions 3.5 or 3.6 it crashes before opening..the same happens in safe mode. It only opened one time and it was very briefly..soon as i installed the new adobe flash that was when it crashed and I can't get it back..I went back to version 3.0 and everything is working again..please help

All Replies (3)

Faisal M
Faisal M
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Solved in Live Chat

rudeguyy
rudeguyy Question owner
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I still have the same issue..I did a complete uninstall and then reinstalled the new version like you said and it crashes before firefox even opens

Here is my new crash report: bp-ac1b9a7d-af3a-4f89-a703-6e30c2101010

rudeguyy
rudeguyy Question owner
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I still have the same issue..I did a complete uninstall and then reinstalled the new version like you said and it crashes before firefox even opens

Here is my new crash report: bp-ac1b9a7d-af3a-4f89-a703-6e30c2101010