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After installing the most recent Firefox update, none of my addons work.

  • 2 replies
  • 9 have this problem
  • 1 view
  • Last reply by CFox

CFox
CFox
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Furthermore, when I click "options" on an add on, the add on window freezes. I have to use the task manager to close it.

No add ons work, I've tried safe mode resets, I've tried 1 add on at a time, I've tried re-installing Firefox, etc...

Could this be related to Panda Cloud Anti Virus?

Furthermore, when I click "options" on an add on, the add on window freezes. I have to use the task manager to close it. No add ons work, I've tried safe mode resets, I've tried 1 add on at a time, I've tried re-installing Firefox, etc... Could this be related to Panda Cloud Anti Virus?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Try resetting the Extension Manager. With Firefox closed, delete the following files in your Profile folder':
extensions.cache
extensions.ini
extensions.rdf
and
compatibility.ini
They'll be re-created when you open Firefox.

Making sure Firefox closed:
http://kb.mozillazine.org/Kill_application

Profile location:
http://kb.mozillazine.org/Profile_folder

You may need to show hidden files to locate your profile (W2K & WinXP):
http://www.microsoft.com/windowsxp/us.../hiddenfiles.mspx

CFox
CFox Question owner
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That worked great.

Thank You