Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can'tr read e-mail, delete, switch files at Hotmail: MSN says I need to optimize browser (firefox). How to?

  • 1 reply
  • 13 have this problem
  • 21 views
  • Last reply by cor-el

ashspring
ashspring
more options

My Hotmail e-mail start page opens but I can't read or delete e-mails, search e-mails, change folders. MSN says it is a problem with the browser & I must "optimize" Firefox. This started ( for many users) 12/30/10. How do I optimize Firefox?

My Hotmail e-mail start page opens but I can't read or delete e-mails, search e-mails, change folders. MSN says it is a problem with the browser & I must "optimize" Firefox. This started ( for many users) 12/30/10. How do I optimize Firefox?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: