Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

script stopped or not responding modules/XPCOMUtils.jsm:328 happens consistantly when opening gmail. What can I do to fix or workaround?

more options

Mozilla Firefox V3.6.12 DSL att uverse 3mb/sec The message may take 30 seconds to several minutes before it will display. The mouse and keyboard are unable to affect the browser while waiting. CPU is idle. The cursor will move,but the keyboard and mouse buttons have no affect. After the message is displayed and the script is stopped. Everything returns to normal. The wait time is very exasperating. Any help would be greatly appreciated. Windows XP is SP3 + .

Mozilla Firefox V3.6.12 DSL att uverse 3mb/sec The message may take 30 seconds to several minutes before it will display. The mouse and keyboard are unable to affect the browser while waiting. CPU is idle. The cursor will move,but the keyboard and mouse buttons have no affect. After the message is displayed and the script is stopped. Everything returns to normal. The wait time is very exasperating. Any help would be greatly appreciated. Windows XP is SP3 + .

All Replies (1)

more options

Had this issue on Mac OS, ran disk utility and repair permissions. Solved the problem. Not sure if the cause/solution is similar for Windows XP.