Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I search i get this message Error: Page cannot be displayed. Please contact service provider for more details. (6)

  • 7 replies
  • 17 have this problem
  • 1 view
  • Last reply by John99

more options

It doesn't matter if I uninstall moxilla and reinstall it. I cannot search at all. I only get this message ,Error: Page cannot be displayed. Please contact service provider for more details. (6)

It doesn't matter if I uninstall moxilla and reinstall it. I cannot search at all. I only get this message ,Error: Page cannot be displayed. Please contact service provider for more details. (6)

All Replies (7)

more options

Please provide more information about what you are trying to do is the problem with

more options
more options

oh, but when i use IE, i have no problems searching.

more options

I would look again at the last article I linked to particularly the last section https://support.mozilla.com/en-US/kb/Searches%20are%20redirected%20to%20another%20site#w_all-searches-are-affected and also Troubleshoot Firefox issues caused by malware

Initially at least you should try from safe mode but without making any changes, so ignore the first dialogue window and just click on the continue button. You may have some sort of search helper plugin that is installed and may need removing by using Windows Vista or you may have malware that could prove difficult to identify and remove.

more options

Nope, didn't do any good. is nobody else having this problem

more options

I have the same problem. It started suddenly. In the morning I was using Firefox with no probs. That afternoon, I got the error message on every website I tried. I ran a malware check, deleted two infected files, but no help. I uninstalled and reinstalled Firefox twice. I like Firefox and would like to use it, but right now I am using Google Chrome, until I get this problem fixed.

more options

See this as typical advice relating to malware: /questions/757994#answer-109685