Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

IOBit Security 360 Pro v1.50 has flagged 16 files for cleaning after a Privacy Sweep analysis. However, cleaning apparently does not work since these files continue to appear. My problems began after a recent upgrade to Firefox V4

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by george997

george997
george997
more options

Example Report Privacy Analysis Report Total: 16 items to be removed Total: 144.00 KB files to be removed

Details of items to be removed.

C:\Documents and Settings\George\Local Settings\Application Data\Mozilla\Firefox\Profiles/eccfeqs7.default\Cache\0 0 bytes

Example Report Privacy Analysis Report Total: 16 items to be removed Total: 144.00 KB files to be removed ------------------------------------------------------------------------------------------ Details of items to be removed. ------------------------------------------------------------------------------------------ C:\Documents and Settings\George\Local Settings\Application Data\Mozilla\Firefox\Profiles/eccfeqs7.default\Cache\0 0 bytes

All Replies (2)

TonyE
TonyE
  • Moderator
more options

As it is pointing to files in the cache try clearing the cache - https://support.mozilla.com/kb/How+to+clear+the+cache

george997
george997 Question owner
more options

Cleared cache before but the files reappear each time Firefox runs. I don't think this is a Firefox issue but a IObit security software problem in not recognizing these files as legitimate.

Modified by george997