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Hotmail Frozen in Firefox; Not Frozen in Internet Explorer

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  • 83 have this problem
  • 2 views
  • Last reply by norbikes

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I've always been able to use Hotmail in Firefox with no problems whatsoever. And it was fine just a few hours ago. But when I tried to log back in after having had my computer off due to a power outage, I had problems with Hotmail. I can log in fine, but when I get there I can't do anything. It's completely frozen. The only button that will work is the logout button. But upon clicking to logout, it tells me it can't log out. It tells me I don't have cookies enabled, even though I do. I don't have third party cookies enabled, but I've had third party cookies disabled for awhile now and never had issues with Hotmail. I can get into Facebook, no problem. And I can get into Hotmail with Windows Internet Explorer and nothing seems to be frozen there. I just hate IE so much, especially since I'm used to AdBlock Plus. Please fix this if you can soon! I saw in the Windows Live forums that someone else had this issue on April 7 and all the Windows person could tell him was to contact Mozilla. How irritating and unhelpful. I tried restarting my computer to install Windows updates; they installed, but that didn't fix the problem. I have had it fail to sign out before as it does here and I don't recall how or if that was resolved. But I've definitely NEVER had Hotmail frozen while trying to view my messages. I have the stop script thing all the time with Hotmail and even that has never caused anything to freeze, to my knowledge. Thank you for your help! (I tried several times to use the Report Broken Website thing from a Firefox browser, but it wouldn't submit the report.)

I've always been able to use Hotmail in Firefox with no problems whatsoever. And it was fine just a few hours ago. But when I tried to log back in after having had my computer off due to a power outage, I had problems with Hotmail. I can log in fine, but when I get there I can't do anything. It's completely frozen. The only button that will work is the logout button. But upon clicking to logout, it tells me it can't log out. It tells me I don't have cookies enabled, even though I do. I don't have third party cookies enabled, but I've had third party cookies disabled for awhile now and never had issues with Hotmail. I can get into Facebook, no problem. And I can get into Hotmail with Windows Internet Explorer and nothing seems to be frozen there. I just hate IE so much, especially since I'm used to AdBlock Plus. Please fix this if you can soon! I saw in the Windows Live forums that someone else had this issue on April 7 and all the Windows person could tell him was to contact Mozilla. How irritating and unhelpful. I tried restarting my computer to install Windows updates; they installed, but that didn't fix the problem. I have had it fail to sign out before as it does here and I don't recall how or if that was resolved. But I've definitely NEVER had Hotmail frozen while trying to view my messages. I have the stop script thing all the time with Hotmail and even that has never caused anything to freeze, to my knowledge. Thank you for your help! (I tried several times to use the Report Broken Website thing from a Firefox browser, but it wouldn't submit the report.)

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sn127w.snt127.mail.live.com

            This is the address of the site of the server. Can log in to Hotmail, delete messages, but NOT open any messages...! What's up w that?