Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't figure out why our toolbar is incompatible with Firefox 4

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by travisd

travisd
travisd
more options

Hi,

We have a toolbar that is currently compatible with Firefox 3.*.

I've changed the max version in install.rdf to:

4.0.*

repackaged and opened up the toolbar .xpi file, and Firefox still reports the toolbar is incompatible, but offers no reason why it's incompatible.

Any ideas? Is there any way to see why Firefox considers it incompatible?

Hi, We have a toolbar that is currently compatible with Firefox 3.*. I've changed the max version in install.rdf to: <em:maxVersion>4.0.*</em:maxVersion> repackaged and opened up the toolbar .xpi file, and Firefox still reports the toolbar is incompatible, but offers no reason why it's incompatible. Any ideas? Is there any way to see why Firefox considers it incompatible?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have a URL for where that toolbar can be downloaded?

travisd
travisd Question owner
more options

Hi,

I think I figured it out, it looks like I also had to increment the maxVersion in our em:updateURL XML file.

Thanks!