Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My HP printer stopped working since I upgraded to FireFox 5, why?

  • 1 reply
  • 30 have this problem
  • 2 views
  • Last reply by RAY300

more options

I have a HP Photosmart 2700 printer connected in a wired home network, since I upgraded from FireFox 4 to FireFox 5 the printer quit working on this computer. It still works with the other computers that haven't been upgraded.

I have a HP Photosmart 2700 printer connected in a wired home network, since I upgraded from FireFox 4 to FireFox 5 the printer quit working on this computer. It still works with the other computers that haven't been upgraded.

All Replies (1)

more options

I have the sane problem. HP had me follow a series of instructions to fix the problem but none were successful. they then followed up and advised me that my printer a Photosmart All in One D110a is incompatible with Firefox 5 and they suggested I go to Internet Explorer.