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How do I download firefox when it keeps prompting me to reboot but when I do it still won't? have rebooted 6 times now and still can't download.

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  • Last reply by Hasan

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I had firefox months ago but due to computer problems had to remove it but now I can't redownload it because it keeps prompting me to reboot to complete a previous uninstall but when I allow it to it reboots the computer than nothing happens so I try to download again and it still says reboot have rebooted 6 times and it still won't let me download.

I had firefox months ago but due to computer problems had to remove it but now I can't redownload it because it keeps prompting me to reboot to complete a previous uninstall but when I allow it to it reboots the computer than nothing happens so I try to download again and it still says reboot have rebooted 6 times and it still won't let me download.

Chosen solution

Uninstalling Firefox on Windows

http://kb.mozillazine.org/Uninstalling_firefox#On_Windows

Delete ALL suggested in the article

Check and tell if its working.

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Chosen Solution

Uninstalling Firefox on Windows

http://kb.mozillazine.org/Uninstalling_firefox#On_Windows

Delete ALL suggested in the article

Check and tell if its working.

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ok got the support page working again it wasn't letting me read responses I went to the link and removed the finles it said I'm trying to download now it's working thank you very much the uninstall I did months ago left those files that were blocking it thank you

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tell me when you have Successfully Completely Installed Firefox.

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I completed and am using it now it I went to that link you posted and deleted the files it said and now it is working

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