Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 5 opens three tabs at start up: Welcome to Firefox, My Homepage and Update Download helper from 4.9.3 to 4.9.4. I've set the browser to start at my homepage and nothing else. How do I correct this?

  • 3 replies
  • 7 have this problem
  • 8 views
  • Last reply by zrski

more options

I just want a single tab with my homepage at startup. After updating to Firefox 5 I can't get rid of the Welcome page. After updating Douwnload helper I can't get rid of the tab saying i need to update from 4.9.3 to 4.9.4. I removed Download helper and reinstalled it but still have the problem.

I just want a single tab with my homepage at startup. After updating to Firefox 5 I can't get rid of the Welcome page. After updating Douwnload helper I can't get rid of the tab saying i need to update from 4.9.3 to 4.9.4. I removed Download helper and reinstalled it but still have the problem.

All Replies (3)

more options

Chosen Solution

more options

The "Preferences_not_saved" worked. Deleted a user.js file and everything now works as desired.

more options

The "Preferences_not_saved" did NOT work for me. I did not delete it -- I just changed the extension to .jsOLD.