Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not open Firefox if Thunderbird is open , and I can not open Thunderbird if firefox is open? I am running Windows 7 Home Premium OS.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

more options

Firefox version 5.0.1 and Thunderbird 5.0

Firefox version 5.0.1 and Thunderbird 5.0

All Replies (3)

more options

Firefox and Thunderbird should be able to run at same time just fine as they do not impact on each other program and Profiles for each by default.

May seem like a silly question but is Firefox 5.0 and Thunderbird 5.0 installed in separate folders ? and using their own Profiles?.

more options

Yes, Firefox and Thunderbird are installed in separate folders and their one profiles. I have found that if I have one or the other program open, I can open the other if I hold the Control key down. I am thinking that the problem has something to do with the Panicware Pop-up stopper, Free edition that I am running on that computer. Any thoughts?

Freddyt55

more options

Can you disable the popup blocker in the Panicware Pop-up stopper and then try running Firefox and Thunderbird at same time?

There is no need for a external popup blocker for Firefox as it has its own good built in popup blocker. I recall cases in past where some external popup blockers caused problems like blocking the Options window even.