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proxy server is refusing connection

  • 6 replies
  • 6 have this problem
  • 3 views
  • Last reply by bxcfztp

bxcfztp
bxcfztp
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I've had Firefox for approx a yr w/o problems. Recently, when I click on Firefox icon: Proxy Server is refusing connections. How do I fix? I removed Firefox program & dowloaded again w/ same result. OS = Vista. TY

I've had Firefox for approx a yr w/o problems. Recently, when I click on Firefox icon: Proxy Server is refusing connections. How do I fix? I removed Firefox program & dowloaded again w/ same result. OS = Vista. TY

Modified by bxcfztp

Chosen solution

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.
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All Replies (6)

Andrew
Andrew
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See Websites don't load - troubleshoot and fix error messages

bxcfztp
bxcfztp Question owner
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TY, but I'm still having problems. As per Firefox connection settings, I can't launch Firefox...thus I can't access Firefox settings. I tried to Right click Firefox shortcut icon, but Properties doesn't provide settings described. Again TY 4 help.

Modified by bxcfztp

Andrew
Andrew
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Ok, so firefox won't open now?

bxcfztp
bxcfztp Question owner
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Correct

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Chosen Solution

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.

Modified by cor-el

bxcfztp
bxcfztp Question owner
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Got it working...TY very much for sticking w/ me.