My firefox kept crashing, I uninstalled it and cant re install without another persons site sayiong I need to download from them.
My Mozilla firefox kept stalling and crashing, super slow etc. I uninstalled it. Now I cant re install without going through another persons web site. Im using internet explorer, and it keeps re directing me to another persons site not Mozilla or fire fox. Also i cant re install Google as its directing me to that persons site as well. I have Nortons security but why are all these other persons web addresses comming up
All Replies (5)
Maybe if I post the link here and you can click it to see if it will work? >_< just a guess... https://www.mozilla.org/en-US/products/download.html?product=firefox-6.0.2&os=win&lang=en-US
Download latest Firefox version using one of these links:
- http://www.mozilla.com/en-US/firefox/new/
- http://www.mozilla.com/en-US/firefox/central/
- http://www.mozilla.com/en-US/firefox/fx/
- http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox
- https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox
- DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
- Restart your system
Install Firefox using the downloaded & saved Firefox installer file
Check and tell if its working.
Guess what..It still does it. I dont know how this person got into my PC. Why does these sites let him say download from me...aaagghhh...This is super annoying
Thank yiu for your help though...
yep...every Firefox site comes up with this guys email to get it from.
-> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications(softwares) before Starting to Run Scans.
- Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
- SuperAntispyware - http://www.superantispyware.com/
- Windows Defender Home Page - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
- Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
- Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php
There are also specialized forums for Malware Removal such as those listed below, where you might be able to get more help:
- Bleeping Computer Forums - http://www.bleepingcomputer.com/forums/
- Spyware Warrior Forums - http://www.spywarewarrior.com/index.php
- SWI Forums - http://www.spywareinfoforum.com/
Check and tell if its working.