Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am no longer able to log on to firefox. I keep receiving a Secure Connection Failed. xml.freecause.com:443 uses and invalid security certificate

  • 3 replies
  • 41 have this problem
  • 1 view
  • Last reply by cor-el

more options

I can no longer log on to Firefox. I keep getting a Secure Connection Failed message. xml.freecause.com:443 uses an invalid security certificate

Issued to: Organization: Freecause, Inc.

Issued by: Organization: DigiCert Global CA

I can no longer log on to Firefox. I keep getting a Secure Connection Failed message. xml.freecause.com:443 uses an invalid security certificate Issued to: Organization: Freecause, Inc. Issued by: Organization: DigiCert Global CA

All Replies (3)

more options

I had this problem too...for me it was caused by theGamers Unite snagbar that I had installed. For some people it was yahoo. I found a solution here: https://support.mozilla.com/en-US/questions/879011#answer-250883 wherein I changed my computer's date to two days ago (before the certificate expired) opened up Firefox (with no issue!) and uninstalled the toolbar. I closed Firefox, updated the date back to the correct date, and opened Firefox. Seems to have worked, I haven't had the error window pop up since.

more options

Hi Kmuzikar, thanks for getting back. I was a bit frustrated yesterday with this issue. Well, after doing some research last night, I had read in another post there being an issue with the date. I changed the date a few years but it still gave me the message. Then changed it back to the date and still got the message. Finally, ran a Malware scan on my system only to discover this morning I had no malware and my firefox is working again.

Still not quite sure what happened or where that message came from, but if changing the date yesterday was the solution, I guess that fixed it then.

Thanks again for your help.

more options

I looks that the site has renewed its certificate (Valid from: 09/25/2011 00:00:00 GMT), so you should no longer see that error message.