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Mozilla\Firefox\Profiles\zyyafn20.default\Cache(2)

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by rbillings

1nalandt
1nalandt
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Hello,

My AVG Internet Security 2012 come up with a Message Stating that "Mozilla\Firefox\Profiles\zyyafn20.default\Cache(2)" is "Corrupted Executable File". Now I'm not sure what that file does nor do I know what to do. See the AVG Internet Security 2012 program is unable to "Heal" the file. Will you all please help me address this problem?

Sign,

1nalandt

.

Hello, My AVG Internet Security 2012 come up with a Message Stating that "Mozilla\Firefox\Profiles\zyyafn20.default\Cache(2)" is "Corrupted Executable File". Now I'm not sure what that file does nor do I know what to do. See the AVG Internet Security 2012 program is unable to "Heal" the file. Will you all please help me address this problem? Sign, 1nalandt .

All Replies (1)

rbillings
rbillings
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Hi 1nalandt-

If your file is corrupted, it would be best to download the full version and uninstall the current version using these steps:

  • http://www.mozilla.org/en-US/firefox/new/
  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.
  • Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Hope that helps!