Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 4 replies
  • 7 have this problem
  • 3 views
  • Last reply by AliceWyman

more options

After upgrading to Firefox 8, it crashes immediately on opening, including in Safe Mode. I need this fixed IMMEDIATELY.

After upgrading to Firefox 8, it crashes immediately on opening, including in Safe Mode. I need this fixed IMMEDIATELY.

Chosen solution

Your crash reports:

https://crash-stats.mozilla.com/report/index/24da7d86-530d-4719-8bdf-ff3842111109
https://crash-stats.mozilla.com/report/index/2f5f8386-636e-44ea-aee0-2613c2111109
https://crash-stats.mozilla.com/report/index/bea89080-9695-4bf1-9623-a93142111109
https://crash-stats.mozilla.com/report/index/735580eb-5a5a-4c1a-81be-d43102111109

... all show

Firefox 8.0 Crash Report [@ DbgBreakPoint ] 

... and related bug

691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform (Fixed in Roboform 7.6.2)

I found this posted to the bug report:

If the robotaskbaricon.exe program is running (i.e. the Roboform icon is in the system tray) and the "Browser Integration" option to "Attach Roboform to Firefox even if Adapter is not installed" is checked, the Beta and Aurora loads will crash on start up whether or not the Roboform Toolbar for Firefox 7.6.1 add-on is installed or not.

Can you update Roboform?

Read this answer in context 👍 1

All Replies (4)

more options

Chosen Solution

Your crash reports:

https://crash-stats.mozilla.com/report/index/24da7d86-530d-4719-8bdf-ff3842111109
https://crash-stats.mozilla.com/report/index/2f5f8386-636e-44ea-aee0-2613c2111109
https://crash-stats.mozilla.com/report/index/bea89080-9695-4bf1-9623-a93142111109
https://crash-stats.mozilla.com/report/index/735580eb-5a5a-4c1a-81be-d43102111109

... all show

Firefox 8.0 Crash Report [@ DbgBreakPoint ] 

... and related bug

691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform (Fixed in Roboform 7.6.2)

I found this posted to the bug report:

If the robotaskbaricon.exe program is running (i.e. the Roboform icon is in the system tray) and the "Browser Integration" option to "Attach Roboform to Firefox even if Adapter is not installed" is checked, the Beta and Aurora loads will crash on start up whether or not the Roboform Toolbar for Firefox 7.6.1 add-on is installed or not.

Can you update Roboform?

more options
more options

Running Roboform 7.6.6 (latest) and still have crashes when Forefox 8.0.1 attempts to start.

more options

slvmart,

You have posted in a "solved" thread started by lazaruslong, another Firefox user.

You may have a different problem. See the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article and post back with your crash report ID in a new thread, which will then show your own Firefox version, operating system ond other system details.

I'll lock this thread.